I needed some assistance with fixing a leak. The owner personally helped me fix my problem. He acted as if he was a long-time friend. It was very refreshing and professional. I will call them again whenever I need plumbing or electrical assistance.
Since January my water bill has been double the normal amount. My neighbor told me to call Mr. Rooter. I got them to come out on their $29 trip charge. Seemed pretty fair to me because they will waive the fee if they do the work. The guy got here when he was supposed to and pretty much immediately found the problem. The toilet in the basement had a leaky valve. He repaired it and then went out to the street and checked the water meter. He found ANOTHER leak where the sprinkler ties into the main water. He fixed that too. Water bill went down immediately. Used a $50 coupon I found online. Between the coupon and the lower water bill I paid for the entire service in three months! Thank you John D and Mr. Rooter.
Mr. Rooter did what they said they would do. Showed up on time. Work completed on time. From start to finish everyone my wife and I came in contact with was very helpful and knowledgeable. Nick and Rusty were awesome. They were friendly, courteous, and cared about the job they did.
I'm not one to write reviews, however I have to give credit where credit is due. From initial contact with Daniel, who was courteous, knowledgeable, and attentive to my needs, to Lee Walker, the Tech who was dispatched, the entire experience was 5 star all the way. After confirming a same day time frame for service with Daniel, I received a heads up phone call confirming the dispatch of the tech, then immediately followed up with a confirmation email with his Bio and photo. Nice touch. A fifth generation plumber, lee Walker displayed the utmost in professionalism, skill set, being completely upfront with all of my options (including pricing) and treatment plan. No surprises here. It's not easy gaining the trust of a new customer in today's world. Mr. Plumber has gained mine.
Justin arrived on time and was a huge help- he was very thorough and explained everything. We would definitely use Mr Rooter again and request Justin!
Joe came out and repaired our water heater late on a Friday night. The previous plumber we hired walked off the job and couldn't repair the water heater even after 6 days of trying! Joe was professional and got the job done to our satisfaction within an hour! Will definitely use their service again if needed.
Nick was our technician and I couldn't be more pleased. He replumbed a shower for us and did an outstanding job. He is very thorough and takes all steps to make sure everything is just as it should be. We had a small issue that required him to come back the next day (nothing that was his fault) and he came back out and fixed it right away, again, taking extra steps to be sure there would be no leaks or other issues with the shower. I'd definitely use him again for plumbing issues.
We had a great experience with Joe Boyette, he was very professional, courteous, competent. We had a lot of plumbing repair after a fire for over a 2 month period. We also had to replace a bathroom and a water heater unrelated to the fire, but we felt confident in Joe's abilities. We made the decision to stay with Joe, even though we felt Mr Rooter prices were definitely on the high end. This being posted by Barbara Boyer from Atlanta.
Very reliable and professional plumbing repair company in Atlanta. I was looking for an licensed plumber for toilet repair when I contacted Mr. Rooter. As I seen on their website, they were in front of my door less than 60 minutes after I called them. They found the leak in the toilet and fixed it properly. After getting it fixed, it never leaked again.
We have been using Mr. Rooter for all plumbing repair needs for many years and we are very satisfied with their plumbing repair services.
I have been using Mr. Plumber of Atlanta for years. I never had any problem with them so far. Every time I call they are able to schedule a local plumber to come to my house right away. I always recommend them and use them myself for plumbing repair services.
My Friend called Mr Rooter to get a quote for a busted waterline. A plumber named Phil came out directly and gave her a quote. She called them because of the trustdale certification and was very pleased with the plumber who came back to do the work named Kevin. He replaced the waterline was very nice and completely professional. He replaced the entire waterline from her home to the meter, cleaned up after the job and the qoute was exactly true with the price which included a trustdale discount that was greatly appreciated! Thank you! WE will use you again and recommend you!
I found Mr. Rooter when I was googling for Plumbers in Atlanta. My water heater was leaking had water every where and they came our right away! I was so impressed by the booties on Justin's feet when he arrived. This company is really a reliable an professional local plumber in Atlanta. If you need plumbing repair services, you should contact Mr. Rooter of Atlanta.
Received excellent customer services when I needed water leak repair. I came across Mr Rooter when I was searching for Plumbing Services in Atlanta. One of their certified expert plumbers showed up in his cleaned uniforms. It took him couple hours to detect the leak but once he found what was causing the leak, he was able to fix it quickly. I would definitely use them if I need any plumbing repair in the future.
Mr. Rooter offers professional 24 / 7 emergency plumbing repair, sewer line repair and replacement, drain cleaning, water leak repair, garbage disposal repair, faucet repair, toilet repair & water leak repair services in Marietta, GA and in the Metro Atlanta Area.